The Today Show is looked to as a pretty reliable forum for entertainment and news. They also have a segment called Jill’s Steals and Deals. Well, in November they promoted these gorgeous dog collars and leashes designed by Nikki and Lulu. Of course I love my kiddos (of the four-legged variety) and placed an order at www.todayshow.nikkiandlulu.com on November 7, 2011. I excitedly called my bestie about getting one for her little boxer and then placed an additional order for her.
On November 14th I received this e-mail:
Dear “Stylish Pup”,
“Thank you for placing your order with NikkiandLulu.com. We are working hard to get your collars shipped out as soon as possible. We will send your Mom/Dad a confirmation E-mail as soon as it ships along with your tracking number. If you have any questions, please feel free to call our Mom Jan Andrieu at (xxx) xxx-xxxx or E-Mail Todayshow@nikkiandlulu.com.
Pawsitively Yours”
And then…..NOTHING! I sent several e-mails to the business at the e-mail address provided and called the phone number above and one other one I found on a helpful blog. Usually the phone just rang off the hook. On a few occasions I got an answer and was told that they were sorry and would get that out to me. They also asked that I send them an e-mail with the order numbers. I complied with their request three times in December! NOTHING!


